Announcements of an urgent nature, such as disruptions of network connectivity and scheduled and unscheduled maintenance of servers, are posted here.

CIMS Desktops Unable to Login: Resolved

2018/01/19 12:00 p.m.

CIMS desktop logins should be restored now. Thanks for your patience!

2018/01/19 10:45 a.m. We're currently experiencing issues with logins and applications on CIMS desktops. Systems Group is working on the problem.

Linux reboots and updates

Linux compute nodes and desktop machines running either CentOS 7 or RHEL 6 will be rebooted on Thursday, January 11th for software and security updates. Updates will be applied to machines between 7:00 pm and midnight.

In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any Linux systems before this time.

Partial Server Outage at 60 Fifth Avenue

January 05, 2018

UPDATE: As of 7:30 p.m., the cooling system at 60 Fifth Avenue is repaired

All systems at the Courant data center at that location should be available again.

-------------------------

10:00 a.m.

Please be advised that the servers at 60 Fifth Avenue are experiencing outages due to a problem with the cooling unit. The facilities maintainence team is currently working to quickly resolve the issue. Restoration time is currently unknown and will be announced. Thank you for your patience. 

NYU-NET Should Be Back UP

2017/12/06

Earlier this morning NYU experienced a network outage. The message we received is below. For network information, the most updated information can be gotten at:
https://www.nyu.edu/life/information-technology/help-and-service-status/it-service-status.html
or by calling NYU IT at 212-998-3333.

Please be advised that all services on NYU's network (NYU-NET) are currently unavailable at some locations due to a partial network outage. NYU IT is investigating this issue and will post updates to the IT Service Status page and the appropriate notification lists as they become available. 

Thank you for your cooperation and patience, and our apologies for the inconvenience this causes. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/it/servicedesk).

Courant mail is down

November 13, 2017 9 a.m.

We are experiencing issues with the CIMS mail servers. Systems Group is working on the problem.

Thanks for your patience.

Linux reboots and updates

Linux compute nodes and desktop machines running either CentOS 7 or RHEL 6 will be rebooted on Thursday, October 5th for software and security updates. Updates will be applied to machines between 7:00 pm and midnight.

In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any Linux systems before this time.

The crunchy4 server is down

2017/07/05   16:00

The crunchy4 server is currently down. Systems Group is determining whether it will be possible to get it back online, but presently there is no predicted return-to-service time.

Please email helpdesk@cims.nyu.edu if you had data stored on the /scratch directory of the server, and we'll attempt to recover it.

Linux reboots and updates

Linux compute nodes and desktop machines running CentOS 7 will be rebooted on Thursday, July 6th for software and security updates. This update does not include RHEL 6 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any CentOS 7 systems before this time. 

If you are uncertain what OS is running on machine, you can type "cat /etc/redhat-release" at the command line to find out.

Windows Outage

June 26, 2017  11:45 a.m.

Windows network profile services have been restored.

June 26, 2017     9:08 a.m.

Windows users are currently unable to load their network profiles.

Linux reboots and updates

Linux compute nodes and desktop machines will be rebooted on Thursday, June 22nd for software and security updates. This includes both RHEL 6 and CentOS 7 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any Linux systems before 7:00 pm. 

We will also be shutting down crunchy6 down early to upgrade it to CentOS 7 like the other crunchy[1-5] servers. If you have any processes running on this host, please migrate them to other servers before Thursday.

Linux reboots and updates

Linux compute nodes and desktop machines will be rebooted on Thursday, June 8th for software and security updates. This includes both RHEL 6 and CentOS 7 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try and minimize any corrupted files or lost work, please save all your data and log out of any Linux systems before 7:00 pm. 

The following is a list of machines that already have the updates, so you can test critical work beforehand:

CentOS 7
pubbox51.cims.nyu.edu
pubbox52.cims.nyu.edu

RHEL 6
pubbox10.cims.nyu.edu
pubbox29.cims.nyu.edu
pubbox30.cims.nyu.edu
pubbox43.cims.nyu.edu

We will also be bringing down several compute nodes early to begin the process of converting them from Red Hat 6 to CentOS 7. The following machines will be shut down at 10:00 am on Thursday:

crunchy1.cims.nyu.edu
crunchy3.cims.nyu.edu
crunchy4.cims.nyu.edu
crunchy5.cims.nyu.edu

The upgrade of crunchy6 will be delayed until the week of June 19th, to allow extra time for those who have not yet tested their code on CentOS 7. 

If you have any processes running on these hosts, please migrate them to other servers before this time. We expect they will be back online by the end of the day on Thursday. 

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