Announcements of an urgent nature, such as disruptions of network connectivity and scheduled and unscheduled maintenance of servers, are posted here.

The crunchy4 server is down

2017/07/05   16:00

The crunchy4 server is currently down. Systems Group is determining whether it will be possible to get it back online, but presently there is no predicted return-to-service time.

Please email helpdesk@cims.nyu.edu if you had data stored on the /scratch directory of the server, and we'll attempt to recover it.

Linux reboots and updates

Linux compute nodes and desktop machines running CentOS 7 will be rebooted on Thursday, July 6th for software and security updates. This update does not include RHEL 6 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any CentOS 7 systems before this time. 

If you are uncertain what OS is running on machine, you can type "cat /etc/redhat-release" at the command line to find out.

Windows Outage

June 26, 2017  11:45 a.m.

Windows network profile services have been restored.

June 26, 2017     9:08 a.m.

Windows users are currently unable to load their network profiles.

Linux reboots and updates

Linux compute nodes and desktop machines will be rebooted on Thursday, June 22nd for software and security updates. This includes both RHEL 6 and CentOS 7 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try to minimize any corrupted files or lost data, please save all your work and log out of any Linux systems before 7:00 pm. 

We will also be shutting down crunchy6 down early to upgrade it to CentOS 7 like the other crunchy[1-5] servers. If you have any processes running on this host, please migrate them to other servers before Thursday.

Linux reboots and updates

Linux compute nodes and desktop machines will be rebooted on Thursday, June 8th for software and security updates. This includes both RHEL 6 and CentOS 7 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try and minimize any corrupted files or lost work, please save all your data and log out of any Linux systems before 7:00 pm. 

The following is a list of machines that already have the updates, so you can test critical work beforehand:

CentOS 7
pubbox51.cims.nyu.edu
pubbox52.cims.nyu.edu

RHEL 6
pubbox10.cims.nyu.edu
pubbox29.cims.nyu.edu
pubbox30.cims.nyu.edu
pubbox43.cims.nyu.edu

We will also be bringing down several compute nodes early to begin the process of converting them from Red Hat 6 to CentOS 7. The following machines will be shut down at 10:00 am on Thursday:

crunchy1.cims.nyu.edu
crunchy3.cims.nyu.edu
crunchy4.cims.nyu.edu
crunchy5.cims.nyu.edu

The upgrade of crunchy6 will be delayed until the week of June 19th, to allow extra time for those who have not yet tested their code on CentOS 7. 

If you have any processes running on these hosts, please migrate them to other servers before this time. We expect they will be back online by the end of the day on Thursday. 

Guest Wifi is Down

11:30 a.m.: nyuguest has been restored

05/03/2017 10:00 a.m.

NYU ITS confirms that access to the nyuguest and nyuguest-legacy wifi networks is currently unavailable.

Open in Docs Spam

There is a rash of spam from @nyu.edu addresses, with the following format:
<SOMEBODY> has invited you to view the following document:

Open in Docs

Please do NOT click on the link or otherwise respond to the message.

CIMS Mail Down

4/21/2017 1:00 p.m

Mail service has been restored.

4/21/2107 11:35 a.m.

Some users may currently be unable to access their CIMS email. The Systems Group is working on the problem.

WiFi Down: April 11 3:45 p.m.

The NYU wireless is currently experiencing an outage. More information can be found at:

https://www.nyu.edu/life/information-technology/help-and-service-status/it-service-status.html

Linux security and software updates

Linux compute nodes and desktop machines will be rebooted on Thursday, April 6th. This includes both RHEL 6 and CentOS 7 systems. Updates will be applied to machines between 7:00 pm and midnight. In an effort to try and minimize any corrupted files or lost work, please save all your data and log out of any Linux systems before 7:00 pm. We urge you to test any packages that are critical to your work and let us know if you encounter any problems before the updates occur. A list of already updated machines is as follows:

CentOS 7
pubbox39.cims.nyu.edu
pubbox49.cims.nyu.edu
pubbox51.cims.nyu.edu
pubbox52.cims.nyu.edu
RHEL 6
pubbox10.cims.nyu.edu
pubbox16.cims.nyu.edu
pubbox30.cims.nyu.edu
pubbox41.cims.nyu.edu
pubbox43.cims.nyu.edu
pubbox44.cims.nyu.edu
pubbox46.cims.nyu.edu

Security/Software Updates (Linux reboots)

Compute nodes and desktop machines running CentOS 7 will be rebooted on Thursday (January 26th).  This does not include hosts running RHEL 6.  Updates will be applied to machines between 7:00pm and midnight. In an effort to try and minimize any corrupted files or lost work, please save all your data and logout of any Linux CentOS 7 systems before 7:00pm. We urge people to test any packages that are critical to their work and let us know if they encounter any problems before the updates occur. A list of already updated machines is as follows:

pubbox49.cims.nyu.edu

pubbox29.cims.nyu.edu

pubbox39.cims.nyu.edu

pubbox51.cims.nyu.edu

pubbox52.cims.nyu.edu

Security/Software Updates (Linux reboots)

Compute nodes and desktop machines running Linux will be rebooted on Thursday (January 12th).  This includes hosts running both CentOS 7 and RHEL 6.  Updates will be applied to machines between 7:00pm and midnight. In an effort to try and minimize any corrupted files or lost work, please save all your data and logout of any Linux systems before 7:00pm. We urge people to test any packages that are critical to their work and let us know if they encounter any problems before the updates occur.

These CentOS 7 machines have the updates:

pubbox49.cims.nyu.edu

pubbox29.cims.nyu.edu

pubbox39.cims.nyu.edu

pubbox51.cims.nyu.edu

pubbox52.cims.nyu.edu

These RHEL 6 machines have the updates:

pubbox43.cims.nyu.edu

pubbox44.cims.nyu.edu

pubbox16.cims.nyu.edu

pubbox46.cims.nyu.edu

pubbox30.cims.nyu.edu

pubbox10.cims.nyu.edu

pubbox41.cims.nyu.edu

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