Systems Frequently Asked Questions

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These are frequently asked questions and problems that account users may come across. If you have a question that has not been answered by this site, there is a plethora of information available across the web. If you still cannot find a solution to your issue, you can write to helpdesk@cims.nyu.edu, or submit a request online.

• Building Construction
• Computer and Network Security
• Connecting to CIMS Questions
  • How do I access my CIMS account at Warren Weaver Hall?
  • Can I access my account from on campus?
  • Do the CIMS buildings offer wireless services?
  • Can I access my account from off campus?
  • Can I view my account through a GUI?
• Dropbox Questions
  • How can I install Dropbox?
  • What should I do if I already have Dropbox Installed?
• Email Questions
  • How do I install a spam filter?
  • How do I forward my email?
  • How do I set my mail to view European or French characters in Pine?
  • Charset
• General Account Questions
  • How do I change my password?
  • What is Unix/Linux/Solaris?
  • How much disk space do I get with my account?
  • I type in my username and password, but the login page keeps reloading
  • How can I link my Windows and Linux desktops?
• How can I link my Windows and Linux desktops?
• How do I set my mail to view European or French characters in Pine?
• How can I use the Courant letterhead?
• Linux
  • Resolution Font Size Problem
  • How can I link my Windows and Linux desktops?
• Remote Teaching
  • What software should I use for remote lectures?
  • What equipment can I use to teach remotely?
  • Can I use Panopto or Zoom in my physical classroom space?
  • Where can I find a guide or relevant information about remote teaching?
  • Zoom Recording
  • Who do I contact with questions?
• Software Questions
  • What software is available through the CIMS servers?
  • Can I install software on the server?
• Using Python3 on CIMS Servers
• xfig (Facility for Interactive Generation of Figures)