[Systems Critical] Unschedule System Outages
Critical CIMS systems related announcements
systems_critical at cims.nyu.edu
Fri Feb 15 17:45:38 EST 2013
Unschedule System Outages
Recently there have been numerous file server outages that have caused
widespread system disruptions throughout Courant. The disruptions tend
to result in inability to log-on or a system becomes unresponsive for
an extended amount of time. Sometimes there are residual affects until
you logout and back in again. We want to assure everyone that we are
working furiously on the problem. We have been in communication with
Oracle about the problem for several days and their engineering group
is assisting with determining a solution. We have been acquiring
significant ammounts of diagnostic information during each of the
outages and have been able to narrowed down the cause of the problem.
We are currently taking steps to try and prevent it in the future. We
are also in the process of building out an alternative infastructure
that we hope will circumvent the issue entirely. In addition, we would
like to ass! ure everyone that their data is completely intact and this
issue does not compromise the integrity of data stored on the systems.
We apologize for the disruptions and hope to have this problem worked
out as soon as possible.
If you have any questions please email helpdesk at cims.nyu.edu.
Read online at:
NYU Courant Institute
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