New York University Faculty of Arts and Science College of Arts and Science Graduate School of Arts and Science

Service Disruptions

Tuesday, March 2, 2010

Late this morning and early afternoon, access to services, particularly mail and Windows sessions, were disrupted due to apparent network saturation caused by a number of user processes using a specific software package.  We've identified the source and taken action to prevent a similar event in the future. However, we will also address the matter with ITS to determine whether there is something that can be done at the network level to prevent these types of events from occurring.